2007 Small Business Owner of the Year Award
Schoolhouse Ice Cream & Yogurt
Cape Cod SCORE presented its 14th annual "Small Business Owner of the Year" award to Susan Stanley & Jack Hickey owners of Schoolhouse Ice Cream & Yogurt of Harwich Port, who were selected from among SCORE’s business counseling organization’s small business clients.
In addition, SCORE presented "Build a Better Mousetrap" awards to the owners of 15 small businesses selected by Cape & Islands Chambers of Commerce. Read their success stories below.
The ceremony took place on June 5th, at SCORE’s annual awards breakfast held at Old Yarmouth Inn, Yarmouthport, MA. Steve Abbott, President & CEO of Cape Cod Healthcare was the keynote speaker for the event. Deborah Skinner, chairperson of Cape Cod SCORE, made the award presentations, together with James Garpow, who organized the award's breakfast.
SCORE's "2007 Small Business Owner of the Year"
Schoolhouse Ice Cream & Yogurt
Route 28, Harwich Port - 508-432-7355
Susan Stanley (left) and Jack Hickey (right), owners of Schoolhouse Ice Cream & Yogurt, receiving award from SCORE Counselor, Jim Garpow
Sue Stanley had been looking for a seasonal business on Cape Cod for several years when she came across the Schoolhouse in 1996 in Harwich. Schoolhouse Ice Cream & Yogurt was successful from the beginning, because Sue and Jack make their own ice cream and yogurt. When asked about her employees, Sue’s face lights up. She said that her business is her employees, and they are family. Among her employees are 2 sets of 3 sisters, 2 sets of 2 sisters and many have worked through high school and into college years. One male employee has worked through college and his masters. His parents finally suggested that it might be time to get a big-boy job. But that is an example of the loyalty found here.
Sue first came to SCORE in 2003 for assistance in preparing for a business loan for her son, Rob, who now owns a Schoolhouse Ice Cream & Yogurt in Burlington, MA. A few weeks ago Sue and Jack returned to SCORE to discuss expansion possibilities. With ice cream this good wouldn’t you like a Schoolhouse Ice Cream on every corner? They can be reached at 508-432-7355 or at www.capecodtravel.com/schoolhouseicecream.
"Build a Better Mousetrap" Award Winners
SCORE's "Build a Better Mousetrap" Award honors companies that survive the critical first five years and appear to be headed for long-term success. All Chambers of Commerce on the Cape & Islands are invited to participate by selecting one of their member companies for recognition. In 2007, SCORE presented "Build a Better Mousetrap" Awards to 15 deserving companies. Here are the success stories for all 15 companies.
Brewster Chamber of Commerce honors:
Lisa Witzke - Naked Earth
2655 Main St., Brewster, MA 02631
508-896-5071 - www.nakedearth.org
When walking into Naked Earth, the first thing you notice is the aroma of fresh, whole food. Then you notice the energy: the warm, inviting, peaceful, yet fun atmosphere presented by the owner Lisa Witzke. Naked Earth offers healthy, fresh, organic, pure & natural foods and products to the community at a fair price. At Naked Earth, they strive to educate the community on health and well-being through resources, alternative choices and individual attention to customers. Since community involvement is a key element for Naked Earth, two years ago, they set up the Naked Earth Community Youth Fund. Their goal is to raise money to donate to the Brewster schools and youth programs, a segment of the population that they are seriously committed to helping. Stop in and experience how their values, missions and passion influence everything they offer at Naked Earth.
Cape Cod Canal Region Chamber of Commerce honors:
Michael LaCava - Floor Coverings International of Wareham
6 Penny Lane, East Wareham, MA 02538,
508-291-7977 - www.floorcoveringsinternational.com
Since moving into the area 5 years ago, Michael LaCava, owner of Floor Coverings International of Wareham, has built this business franchise up from the ground floor. A well-known professional in the floor covering industry with over 20 years of experience as co-owner and general manager of a family-operated retail floor covering store, his knowledge of sales and installation is unmatched. Michael provides exceptional service in the comfort of your home or business. Service "at your door" is his motto for the sale of all different types of flooring and window blinds. Michael received the Presidents Circle Award from Floor Coverings International in recognition of outstanding business performance in sales growth, business management, customer service, marketing, and personal commitment. Michael reaches out to many chamber members by helping them learn about chamber benefits, programs, and activities.
Cape Cod Chamber of Commerce honors:
Bob Maffei, Maffei Landscape Contractors
P.O. Box 611, Marston Mills, MA 02648
508-420-3750 - www.maffeilandscape.com
Maffei Landscape Contractors began with owner Bob Maffei hounding his high school janitors to make copies of his spring clean-up flyers. When Willowbend Development Corporation admired a job he had completed near the upscale golf course community, they contacted Maffei Landscape Contractors about working on several large-scale landscape projects. As the company grew, Bob began to understand the importance of efficiency and training. Presently he breaks down the operations of the company into three divisions: lawn maintenance, landscape maintenance and construction. The organization of individual crews within each division has led to the creation of a very stable foundation for continued growth. By breaking down all the services they provide in this manner, they are able to provide a flow of trained people and price, and deliver a service with consistency. He plans to continue to exceed customer expectations while setting the industry example for quality service and workmanship.
Chatham Chamber of Commerce honors:
Scott & Tina McDonald, Robert White, Jeffrey Heap - Chatham Village Market
12 Queen Anne Road, Chatham, MA 02633
When the old A&P store in downtown Chatham closed its doors four employees, Scott and Tina MacDonald, Robert White, and Jeffrey Heap decided to draw on their knowledge of the grocery business and combined 90 years of experience to open the Chatham Village Market. Local residents, both year round and seasonal, and out of town visitors all enjoy the convenience and quality service and products from the Chatham Village Market. The award winning meat department (Readers Choice Awards in 2005 & 2006) always has a butcher on hand to accommodate special orders and their store made chicken pies, quiche and shepherd’s pie are available when a quick meal is needed. The market’s expert staff provides guidance on selections and preparation of their products and the owners stand behind their high quality products, outstanding customer service, and pleasant environment.
Dennis Chamber of Commerce honors:
Lynnette Walker - Yoga Center of Cape Cod
Players Plaza, 1604 Route 6A, P.O. Box 58, East Dennis, MA 02641
508-385-8034 - www.ccyogacenter.com
The Yoga Center of Cape Cod, located on Historic Route 6A in East Dennis, Massachusetts, opened in October of 1998. The goal of the Yoga Center is to offer a place where people and instructors can come together and share their knowledge. The Yoga Center of Cape Cod is a place where all can participate in a safe environment for healing physically, mentally and spiritually. The Center's Director and owner Lynnette Walker, MBA, RYT, a native Cape Codder, teaches Hot Yoga from the Calcutta India Lineage. Classes last 90 minutes and are done in a heated room. The room is heated to prevent injury, help sweat-out toxins, and allow for a deeper release of the muscles. Over time, with a consistent practice, yoga can help heal many physical conditions and emotional ones as well. This small, intimate and friendly studio will help support you in your journey. Her slogan is “Come sweat with us!”
Eastham Chamber of Commerce honors:
Alice Kuntz GymKids Gymnastics
Main Street Mercantile, P.O. Box 954, N. Eastham, Ma 02651
508-240-5747 - www.capegymkids.com
Alice Kuntz owner of GymKids was introduced to gymnastics in middle school gym class and loved it. She later graduated with a B.S. degree in Exercise & Sport Sciences from the University of Florida. She worked as a gymnastics coach and judge for 25 years before opening GymKids five years ago. GymKids is a fun and safe place for children to learn gymnastics skills while developing confidence and physical fitness. They specialize in small group instruction so students receive more attention and turns on the equipment. Strong basic skills are emphasized to provide the foundation for more difficult skills as the student progresses. Students are trained on uneven bars, balance beams, vaulting and floor exercise tumbling and dance. They welcome recreational and beginner level gymnasts as well as those aspiring to a more advanced level.
Falmouth Chamber of Commerce honors:
Greg Lanoue - Balanced Health & Fitness
133 East Falmouth Highway, East Falmouth, MA 02536
508-540-8896 - www.balancedhealthfitness.com
Greg Lanoue, owner of Balanced Health & Fitness began his career in the fitness world as a salesman for NordicTrack and then became interested in personal fitness training. Greg now has a staff of twelve, 4 trainers and 15 group fitness instructors, who he notes make the business the success it is. “My staff is the key to my success. They are encouraged to welcome everyone who comes through the door as though they were their long lost friend; our customers appreciate the personal attention,” Greg affirmed. The goal at Balanced Health & Fitness is to “provide a state-of-the-art fitness facility, coupled with innovative programs and service oriented professional staff.” “The concept is to balance out people’s lives, hence the business name.” He continued, “What sets us apart from other gyms is our convenience. Having the extra location in North Falmouth has encouraged folks who don’t want to travel more than five minutes from their home, to go to the gym.” (Jennifer Perrault, Falmouth Chamber)
Harwich Chamber of Commerce honors:
Jim & Marie David - Harbor Breeze Inn & Gardens
326 Lower County Road, Harwich Port, Ma 02646
508-432-0337 - www.harborbreezeinn.com
Harbor Breeze Inn & Gardens is a charming and very successful B&B located in Harwich Port. With its views of the harbor and exquisite gardens, owners Jim and Marie David have not relied on the ambiance of their location or its amenities to build their inn into a thriving business. They epitomize the “Build a Better Mousetrap Award” in their creativity, business acumen, and ability to meet customers needs – and the hard work that entails. Their innovative style is reflected in many ways, including an electronic newsletter, Notes from the Sea, which reaches out to “past guests and new friends” with news of activities and events. Despite their busy schedules with running their businesses, Jim and Marie have also given countless hours to benefit their town. Jim is a volunteer Chaplain for the Harwich Police Department and has served as President of the Harwich Accommodations Association. Marie is the coordinator of the Harwich Clergy Association, currently serves on the Harwich Chamber Board of Directors, and is a co-chair of the Taste of Harwich.
Mashpee Chamber of Commerce honors:
Paula Peters & Mark Harding - WampWorx
299 Falmouth Rd., Mashpee, MA 02649
508-477-1600 - www.wampworx.com
With the conscience of born stewards of the environment, WampWorx is a Native American owned and operated consulting & general contracting company, started almost seven years ago. WampWorx was developed to provide a valuable service to the community and living wage employment opportunities to Tribal people indigenous to the region and other local workers. Created on the assumption that local people take pride in their community and respect their environment, WampWorx provides skilled laborers and craftsmen to meet nearly every construction need. WampWorx serves clients who value the best work, the promise of integrity and the confidence that Native pride and craftsmanship can bring. A strong commitment to tribe, community and the environment provides balance to the professional endeavors of WampWorx. Mark Harding is the Native American representative to the Cape Cod Commission and also serves as the Wampanoag representative to the Massachusetts Military Reservation Senior Management Board which advises MMR organizations on environmental programs and policies.
Nantucket Chamber of Commerce honors:
Jamey Bennett - Lightwedge, LLC
P.O. Box 396, Nantucket, MA 02554
508-228-9334 - www.lightwedge.com
Jamey Bennett invented and patented the Lightwedge product in the summer of 2001, based on a concept he had first developed while in high school. Lightwedge is a Nantucket based small business that designs, manufactures, and markets innovative lighting and magnification products. The five-year-old company started with its flagship Lightwedge Original product in 2002. The company now has 12 full-time employees and sells more than 200 products to retailers nationwide. Lightwedge products use energy-efficient LEDs and patented Lightwedge technology that directs light efficiently onto the page. Jamey is a member of the Board of Trustees for his alma mater, Bucknell University in Lewisburg, PA and the Boston-area Entrepreneurs Organization. Lightwedge was named to Inc. Magazine's prestigious 'Inc. 500' list of the fastest-growing private companies in the U.S.
Orleans Chamber of Commerce honors:
Ed & Laurie Maas, The Orleans Waterfront Inn
3 Old County Road, Orleans, MA 02653
508-255-2222 - www.orleansinn.com
In spite of its history and its great location on the Town Cove the Orleans Inn had been in and out of bankruptcy for years and was in foreclosure and was ready to be razed. Seeing the potential Ed and Laurie Maas bought it from the bank in 1996.Their son Ryan, 18 and enrolled in the hospitality management program at CCCC took over the project. He oversaw the renovations and reopened the Inn on May 15, 1997.The Orleans Historical Society presented them the award for preserving a historic structure. The Inn has also received numerous awards from various local charitable groups. Ed was recognized by the Orleans Chamber with the first ever Community Service Award. Ed serves on the board of the Cape & Islands United Way and has received numerous awards for the many philanthropic organizations he has helped over the years. He received the City of Hope Humanitarian Award as well as many professional and civic recognition awards. Working together the Maas Family has turned an abandoned, bankrupt business into one now rated in the top 10 performing hotels nationwide as recognized by Lodging Hospitality Magazine.
Sandwich Chamber of Commerce honors:
Robert & Joanne Guertin - Robert Guertin Jeweler, Inc.
8 Merchants Rd., Sandwich, MA 02563
508-833-9670 - www.robertguertinjeweler.com
Robert E Guertin Jewelers is a full service jewelry destination with attention to personalized service for all its customers. After 27 years in the Cape Cod Mall Bob and his wife Joanne, decided to relocate his small shop to Merchant Square in Sandwich. The move from the Cape Cod Mall in 2001 was one of the best things that ever happened to Bob and his family. They found the perfect space on the west side of Merchant Square that compliments his full line of jewelry, glass and pottery. Guertin, a true Cape Codder, with his laid back and generous attitude, is sure to stop and give you a handshake no matter how busy he is at his bench. Custom made jewelry and repair work of the highest standards are still done on site by both Bob and Joanne who have 60 years combined experience. Their daughter is now carrying on the family tradition by designing and crafting her own line of jewelry that is sold in the store, a fine addition to the “Guertin” name in the jewelry business.
Truro Chamber of Commerec honors:
Bob Montano, Montano’s Restaurant
481 Route 6, North Truro, MA 02652
508-487-2026 - www.montanos.com
Established in 1988 by Chef/Owner Bob Montano, Montano’s now begins its 19th year. Bob’s restaurant background began at age 16 as a dishwasher in New Haven. The restaurant business has become a family tradition with many relatives including his grandfather owning their own restaurants. Bob received his culinary degree from Johnson and Wales in 1987. However, growing up in an Italian family many of his cooking skills were learned in his mothers’ kitchen. Every Sunday his mom and two grandmothers cooked fresh pastas, sauces, meats and bread. His grandfather always had homemade Italian wine in a barrel in the basement. Montano’s is opened everyday all year round, and employs as many as 30 employees during the summer season. Many of these employees have been with Bob since he purchased the restaurant. Montano’s always gives back to the community and looks forward to doing so for many years to come.
Wellfleet Chamber of Commerce honors:
Russ & Marie Swart - Russ and Marie’s Marconi Beach Restaurant
545 Rt. 6, Wellfleet, MA 02667
508-349-6025 - www.marconibeachrestaurant.net
Smoke billowing from the front and rear of a restaurant is generally considered a bad sign. "We are always smoking up a storm," says Russ Swart of Russ and Marie's Marconi Beach Restaurant. The restaurant's operation is a family affair. Russ and his wife Marie are the owners, their son Kevin waits on tables and his cousin Jim Gaston is a smoke master. Russ and Jim are the keepers of the flame. "The secret is in the smoke and Doctor Russ's recipe," says Jim. With '50s era images of the Cape mixed with country antiques and nautical icons of yore the pleasant interior motif of the restaurant is country-comfortable with a Cape Cod touch. Russ ran a sub shop in Wellfleet thirty years ago. After moving to Florida for twenty-five years, he is now back in Wellfleet. Russ and Marie are very thankful to the local people who have supported the restaurant and have been so great to them.
Yarmouth Chamber of Commerce honors:
Joan Gilbreth - Barn & Co.
358 Route 6A, Yarmouth Port, MA 02675
508-362-3841 - www.barnandco.com
Now open for 13 years, the Barn & Co. is a favorite gift shop of many Cape Cod residents and visitors alike. The store feels like part of the Gilbreth’s home and features beautiful gifts & one-of-a-kind treasures, many created by local artisans. The staff of the Barn & Co. embodies Joan’s philosophy of ‘care and respect for their customers and fellow employees’. Joan encourages the women of the Barn & Co. to participate in community activities. They are a family and they are a team. In addition to her “family” at the Barn & Co., Joan dedicates her time and financial resources to local causes. Joan served as the Youth Director at the Yarmouth Port Congregational Church for 10 years, is active in the Yarmouth Port Christmas Stroll every year, and participates in and sponsors Yarmouth chamber events. Skilled in marketing Joan uses email, e-newsletters and her website to direct traffic to her store, Joan has not rested on her laurels. Building on the success of the Barn & Co. Joan recently opened a second store in Dennis called Details Cape Cod.