2009 Small Business Owner of the Year Award

Lambert's Farm Market

Cape Cod SCORE presented its 16th annual "Small Business Owner of the Year" award to Adam Lambert, owner of Lambert's Farm Market, who was selected from among the many small business clients that come to SCORE for business counseling. Read details of their success story below.

In addition, SCORE presented "Build a Better Mousetrap" awards to the owners of 15 small businesses selected by Cape & Islands Chambers of Commerce. Read all 15 of their success stories below.

The ceremony took place on June 2nd, at SCORE’s annual awards breakfast held at Old Yarmouth Inn, Yarmouthport, MA. Paul Pronovost, Editor of the Cape Cod Times (left) was the keynote speaker for the event, discussing "Changing Media in a Challenging Business Environment". Deborah Skinner, past chairperson of Cape Cod SCORE, made the award presentations, together with James Garpow, who organized the award's breakfast.

SCORE's "2009 Small Business Owner of the Year"

Adam Lambert - Lambert's Farm Market - Fresh Foods
271 Cotuit Road, Sandwich, MA 02562 - Tel: 508-477-0655Adam Lambert, owner of Lambert's Farm Market, receiving award, flanked by SCORE Counselors Dave Chase (left) & Mike Baker (right) & SCORE Award's Chairman, Jim Garpow (far right)

Adam Lambert, owner of Lambert's Farm Market, receiving award, flanked by SCORE Counselors Dave Chase (left) & Mike Baker (right) & SCORE Award's Chairman, Jim Garpow (far right)

The 2009 SCORE Small Business Owner of the year is Adam Lambert who owns and operates Lambert’s Farm Market in Sandwich. Adam is a member of the Lambert Family which has been in business for over 50 years. He and his wife started this independently owned and financed edition of Lamberts in 2006. The market is a fresh food market selling the highest quality produce, Certified Black Angus meats, Boar's Head deli meats, prepared foods, fresh-made breads, desserts, pastries and bakery items, dairy, gourmet and specialty groceries, whole foods, gluten-free foods and organics. Their location was formerly a restaurant and they have taken full advantage of the commercial kitchen by making all of their own prepared foods and bakery items on the premises. They also offer a large take-out catering menu (covering soup to nuts) with dozens of ideas for every course. Being a Farm Market they emphasize the different seasons as much as possible--selling out-of-doors items like Christmas Trees, pumpkins, flowers, in-season local produce such as corn, tomatoes and more. The town and residents of Sandwich have been extremely supportive of their endeavor as they continue to grow.

Mike Baker and Dave Chase with SCORE were of great assistance in helping him create a sound and professional business plan. Adam gives full credit for any success he may enjoy to his loving and supportive wife Suzanne and his parents Paul and Joan Lambert.

SCORE's "Build a Better Mousetrap" Award Winners

SCORE's "Build a Better Mousetrap" Award honors companies that survive the critical first five years and appear to be headed for long-term success. All Chambers of Commerce on the Cape & Islands are invited to participate by selecting one of their member companies for recognition. Last year SCORE presented "Build a Better Mousetrap" Awards to 15 deserving companies. In 2009 there are 15 new winners. Here are their success stories.

Brewster Chamber of Commerce honors:
Nancy Landon - The Brewster Book Store
2648 Main Street, Brewster, MA 02631
508-896-6543 - www.brewsterbookstore.com
The Brewster Book Store opened twenty-seven years ago, in two cozy rooms. Today it encompasses six rooms with books for kids and adults, as well as greeting cards, toys, games and select gift items. Owned by Nancy Landon of Brewster and Potomac, Maryland, the book store employs four booksellers year-round, and expands its staff during the summer with high school and college students. Throughout the year, the Brewster Book Store holds signings and story hours, with summer being the busiest time for events. The appearances of book characters in costume have been a summer-time hit with little ones. The Brewster Book Store has always reached out to help promote reading in the community. It gives discounts for reading groups, does purchase orders and discounts with Cape Cod schools and libraries, is active in the Readathon at the Brewster Elementary schools, holds an annual Teacher Appreciation Day, and offers gift certificates and books for raffles and other fund-raisers. The book store has also held writing contests with the schools and has participated in many holiday parades in Brewster and Orleans.

Cape Cod Canal Region Chamber of Commerce honors:
Jim & Pam Ballantyne - Sailworld Cape Cod
139 Main Street, Buzzards Bay, MA 02532
508-496-4696 - www.sailworld.com

Jim & Pam Ballantyne, owners of Sailworld Cape Cod on Main Street in Buzzards Bay, specialize in many types of boards – surf, sail, skate, snow, skim and wake boards and all types of boarding apparel. Jim and his wife Pam started the business in 2000 and will tell you it is in the perfect location – it sits at the head of one of the windiest and prettiest bays in the country and is easily accessible to customers. As a specialty store Sailworld Cape Cod prides itself in its exceptional customer service. It can take a great deal of guidance and encouragement to assist someone on their first purchase of a windsurfer or surfboard. This unique service ensures repeat business from their loyal customers who travel from throughout the Northeast and Canada to shop there. This will be the 3rd year that Sailworld Cape Cod also offers specialty bikes and bike rentals. As a smart businessman Jim realized it would be silly not to take advantage of the 14-miles of waterfront bike path right across the street! With his 30 years experience, Jim also offers windsurfing lessons…he guarantees that in 3 hours he will teach you to windsurf and that you will absolutely love it!

Chatham Chamber of Commerce honors:
Tony & Meg Gullotti - The Blue Coral Seaside Cuisine & Spirits
483 Main Street, Chatham, Ma 02633
508-348-0485 - www.thebluecoral.com

The Blue Coral Seaside Cuisine & Spirits Restaurant is an open-air restaurant located in a beautiful garden setting just steps from Main Street in downtown Chatham. Founded by Tony and Meg Gullotti in 2002 lunch and dinner are served daily from June thru September. The Blue Coral is a hot spot for those looking to escape from their normal every day into a tropical paradise. The restaurant is adorned with lights strung throughout, umbrella tables, and a large canopy hung above the bar. The atmosphere is always casual and fun during the day, relaxed and mellow for evening dining and finally transforms into an after dinner meeting place. Lunches are casual and family friendly. At dinnertime, The Blue Coral dresses up with crisp linens and candlelight becoming a lively setting for an adult crowd to gather. The cocktail menu is rum oriented offering an assortment of tropical infusions and micro brews. Local musicians on the weekends add to the Caribbean feel. They are located down the flagstone pathway in the rear of The Chatham Gardens on Main Street.

Dennis Chamber of Commerce honors:
Debbie Hagen - Deborah Ann’s Rainbow
2 Telegraph Road, Dennisport, MA 02639
508-398-8662 - www.deborahannsrainsbow.com
Debbie Hagen is the owner of a holistic gift shop, Deborah Ann's Rainbow, located in Dennisport village at 2 Telegraph Road (at Route 28, located next to Dennisport Natural Market). She opened the shop in 2002 and this spring begins her eighth season. She is sole proprietor and this is her first retail business. Prior retail experience was at the Village Toy Store in Brewster (three years), and her retail training was through SCORE's Small Business Assistance program at Cape Cod Community College. A resident of Cape Cod since early childhood, Hagen previously worked as a community and school nurse/teacher, having worked at Cape Cod Child Development Head Start, Riverview School, and Eastham Elementary School. The shop represents a career change and a chance to realize a dream of self-employment. Although the challenges have been many, the business experience has been extremely gratifying and has created much personal growth. Her shop welcomes you with “gifts and cards to brighten your day.”

Eastham Chamber of Commerce honors:
Pam & Don Andersen - The Inn at the Oaks
3085 State Highway, Eastham, MA 02642
508-255-1886 - www.innattheoaks.com
On Christmas morning, 2000 while Pam & Don Andersen where staying at the Overlook Inn they mentioned to the inn keepers their interest in owning an inn. When they returned that evening from their Christmas activities they found a note on their bed along with a broker’s name and phone number. In October 2001, Pam and Don assumed ownership of the inn and moved there with their 4 month old son Christian. In 2004, the Andersen’s were blessed with the birth of their daughter Kali. The growth of their own family—combined with their enjoyment of the families that visited the inn—convinced Pam and Don to develop the inn into a “family-friendly” inn. To go along with this transition in focus, the Andersen’s renamed their inn “The Inn at the Oaks” to reflect the towering English oaks that grace the grounds of the property. Pam’s warm presence can be felt in the thoughtful touches gracing each guest’s stay, while Don’s Danish heritage and farming background are reflected in the hearty Sunday morning Aebleskiver breakfasts and the “Tractor” dining room. Christian and Kali do their part by eagerly sharing their playground with the Inn’s younger guests. The Andersen family hopes that these special touches and the charm of the stately old sea captain’s mansion will captivate guests.

Falmouth Chamber of Commerce honors:
Vera Newell & Melissa Mason - Bellezza Salon | MedSpa
221 Main Street, Falmouth, MA 02540
508-299-8300 - www.spabellezza.com
Vera Newell and daughter Melissa Mason created Bellezza in 2002 to fill an unmet need in the area for the highest caliber of salon and spa services and products to be delivered in a sophisticated, gender-neutral, atmosphere utilizing industry best practices. Bellezza’s original offerings were classic day spa services. The response from the community was so positive that in 2005 plans were finalized to complete a total interior renovation (filmed by HGTV) of a retail space nearly four times the size of Bellezza original location. The future addition of a medical spa (medspa) component was integral to the new spa plans. After nearly three years of intensive research and of interviewing doctors, Bellezza selected a Board Certified Facial Plastic Surgeon to partner with in delivering select medspa services in June of 2007. Bellezza’s philosophy is to meet or exceed the licensing requirements and regulations covering the services they provide. In November of 2008, Bellezza was renamed Bellezza Salon | MedSpa. From its inception, two things have been very important to Bellezza - doing business in a socially responsible manner and operating with consideration for environmental sustainability. They also actively contribute to the local art and cultural community.

Harwich Chamber of Commerce honors:
Douglas & Jennifer Ramler - Cape Sea Grille
31 Sea Street, Harwich Port, MA 02646
508-432-4745 - www.capeseagrille.com
Douglas and Jennifer Ramler purchased Cape Sea Grille in the spring of 2002, and have created a fine dining experience in a beautiful setting which showcases American cuisine that is true to the heart and spirit of Cape Cod. 2007 Gold Medal Winner, 2008 Editor's Choice Best of the Cape & Islands, Rated "Extraordinary to Perfection" by Zagat Survey (2007-2008) and James Beard Foundation's Rising Star of American Cuisine Dinner (2006). These are just some of the accolades that have been showered upon Harwich Port's Cape Sea Grille. Being an outstanding chef (Doug!) is only one part of having a successful restaurant. Doug and Jennifer have built a successful business by employing the best practices, assembling and retaining an outstanding staff (they have had the same staff for six years!), hiring local people, running a great "front of the house" (Jennifer), and extending their season to accommodate local residents. In addition to their business and raising a young family Doug and Jennifer are very active in the local community, They support a wide variety of non-profit organizations and actively participating in the Toast of Harwich, the Taste of Harwich (at which they are perennial "Best of' award winners, Harwich Conservation Trust Wine Dinner, and CLASH Cape Land and Sea.

Hyannis Chamber of Commerce honors:
Doug & Dianne Langeland - Edible Cape Cod
P.O. Box 515, Cummaquid, MA 02637
508-375-9883 - www.ediblecapecod.com
Edible Cape Cod a seasonal magazine about local foods written for people interested in who grows, catches, and prepares the food they eat, is owned by Doug and Dianne Langeland, who began publishing the magazine in 2004. Their goal through Edible Cape Cod is to make a positive impact on the local food community by publicizing organic farms, restaurants that use local products and farmers markets. The magazine is free and available through distributors Cape-wide. In 2005, concerned with the inability of local residents to purchase food directly from the grower, the Langelands helped launch the Mid-Cape Farmers Market. This popular and thriving market is held in downtown Hyannis every Wednesday morning during the growing season drawing local residents and visitors to shop for local foods in addition to the traditional fruits, vegetables, herbs and flowers. The Langelands support many local organizations that make the Cape a better place to live and eat well, including Barnstable Association for Recreational Shellfishing, Cape & Islands American Culinary Federation, Cape Cod Commercial Hook Fishermans Association, Cape Abilities Farm, and Buy Fresh, Buy Local Cape Cod.

Nantucket Chamber of Commerce honors:
Heidi Daniels Girvin - Parchment, Fine Papers
Eleven Washington Street, Nantucket, MA 02554
508-228-4110 - www.parchmentnantucket.com
Heidi always had a "paper problem" and with encouragement from friends, took the plunge into business ownership opening Parchment in April of 2004. She graduated from Miami University, Oxford Ohio in 1990 with a Bachelor's degree in Speech Communication and has lived year round on Nantucket Island since 1992 with husband Mike Girvin, a 5th grade teacher at Nantucket Elementary School and their 3 ½ year old daughter Chloe. The process of buying and displaying products allows Heidi a creative outlet, with the biggest component of her business being invitations for weddings and parties, birth announcements and personalized stationery. She enjoys helping customers create paper products for the special events in their lives and believes survival as a small business is all about customer service. Everything she sells is available somewhere else, but Heidi hopes by providing an inviting, friendly and attractive atmosphere she will continue to provide a place where islanders and visitors want to shop. Heidi is a strong believer in giving back to the local community in any way she can - by supporting local non-profits through donations of goods or services from her business.

Orleans Chamber of Commerce honors:
Peter & Denise Butcher - Ship’s Knees Inn
186 Beach Road, Orleans, MA 02643
508-255-1312 - www.shipskneesinn.com
Historically, the Ship’s Knees Inn is a Cape Sea Captain’s home built in 1820 and originally known as the “Freeman Snow House”. The inn is located just ¼ mile up the hill from picturesque Nauset Beach and has been a family owned business for almost 40 years. In 2004 Denise and Peter decided to purchase the property from his sister and relocate to the Cape to operate the Inn. Through improvements to the inn’s structure, customer service and marketing practices, guest amenities and general curbside appeal the business has grown consistently in occupancy and revenue each year of their ownership. The Inn is indeed a “labor of love” and one of personal fulfillment and enjoyment for Denise, Peter and their wonderful staff. A simple customer service philosophy that has served them well over the past 5 years is, “99% of our guests come to the Cape happy, relaxed and ready to enjoy this beautiful area; it is our job to keep them in that mindset!” The Butchers moved to Orleans from Avon Ct where Denise was a community volunteer and mother to their 4 children and Peter’s career included 30 years in the industrial distribution business in purchasing, operations and quality management.

Provincetown Chamber of Commerce honors:
Dave Schermacher - Ptown Parties
13 Hensche Lane, Provincetown, MA 02657
508-487-6450 - www.ptownparties.com
After visiting Provincetown as a tourist for many years, Dave Schermacher saw a need for a full service catering in the area and decided to utilize his experience in catering and event planning to open Ptown Parties in May 2002. He quickly established a network of friends and professional contacts that would support him in establishing a full service catering and event planning business on the lower cape. Supporting his community something he calls “karma catering”, continues to be a big part of Dave’s life, the idea is that you do what you can, when you can, because it all comes back to you later. This philosophy has allowed him to annually support such organizations as the Fenway Community Health Center; Provincetown Chamber of Commerce; Human Rights Campaign; Helping Our Women; and the Family Equality Council. Dave has taken the “Successful Small Business Management Workshops” from SCORE, and also taken out a small business loan to expand his company’s marketing ability and to purchase equipment. He has upgraded his website which has dramatically improved the number and quality of business inquires. In the summer of 2007, Dave opened the Top Mast Café, where he serves breakfast in the mornings, and operates his catering business out of the kitchen at night.

Sandwich Chamber of Commerce honors:
Gary Sheehan - Cape Medical Supply, Inc.
29 Jan Sebastian Drive, Sandwich, MA 02563
800-339-3322 - www.capemedical.com
Cape Medical Supply, Inc. was founded in 1977 by newlyweds Mark and Nancy Sheehan. They retired in 2006 and the company is now run by their oldest son, Gary Sheehan. Cape Medical Supply established its reputation through service and innovation. It was the first local homecare company to have a full time staff respiratory therapist. Its product portfolio includes Durable Medical Equipment (DME), medical supplies, and a full line of sleep apnea products. The geographic region it now services encompasses southeastern Massachusetts and Nantucket. Their Sandwich location underwent extensive renovations in 2008. The expansion enabled their staff of over 40 to better service customers. In addition to their Sandwich headquarters they operate retail operations in Plymouth, Falmouth and Hyannis. The foundation of Cape Medical Supply is its superior service. Gary Sheehan is determined to honor his parents’ legacy of prioritizing service to customers and referral sources as well as fostering loyalty, hard work and independence amongst staff members. The Sheehan’s and their company have always generously supported the local community through sponsorship and active participation. Plans are in place to continue the strong legacy of service, dedication, growth.

Truro Chamber of Commerec honors:
Al & Nancy Silva - Top Mast Resort
P.O. Box 44, North Truro, MA 02652
800-917-0024 - www.topmastresort.com

Al and Nancy Silva both grew up in Provincetown, married, then lived and worked in the Boston area for many years, but in 1971 their love of Cape Cod and their family ties brought them back home to Truro. They had an opportunity to purchase the Top Mast Motel which needed much love and attention, but was in a beautiful location, directly on the beach. They poured countless hours - and years - of work into the property which included an outdoor pool and a small restaurant. They created a home above the restaurant and raised a family there. Their children were encouraged to follow their dreams and they too, returned home to become an integral part of the family business. The most recent expansion to the property has been the addition of the Beach Point Health and Swim Club, an indoor pool complex with a salt water pool, hot tub, sauna, steam room, kiddie’s pool, exercise room and expansive deck with a fire-pit. It is open all year to the community for fund-raisers and recreation events, and offers Red Cross certified adult water aerobics and children's swim lessons. The pool complex is managed and maintained by the family, to the delight of the grandchildren, who are eagerly awaiting the tennis and basketball courts and play area. The Silvas are very proud of the ability of their family to work together successfully.

Wellfleet Chamber of Commerce honors:
Sarah Robin - The Flying Fish Café
29 Briar Lane, Wellfleet, MA 02667
While attending college Sarah Robin was invited to a Halloween party in Wellfleet and that changed the direction of her future. Upon graduating from college in 1990, she followed the words of her stepmother “first you have to find a place you love and then figure out how to try and survive" and moved to Wellfleet. She started working at Spiritus Pizza in Provincetown and realized that she loved making good pizzas. With her best friend and coworker Kristen McDonald she eventually purchased the ice cream section of Spiritus and learned the restaurant business. In 2003 they were presented with the opportunity to purchase the Flying Fish Café in Wellfleet from Patricia Foley. In 2005 Kristen left the business to pursue her passion, which is painting. Her first show at the Flying Fish sold out and she now shows her work there exclusively. Sarah’s father Stephen Robin and stepmother Joan Elliot have been her constant source of support, guidance and the beautiful furniture in the restaurant. Her greatest supporter is her husband Anthony Hill. He is her human resource person (his family has worked for them since 2000), and rock and he loves to make pizzas too. Sarah also thanks the diverse residents of the Wellfleet community who vigorously support small local businesses in their town.

Yarmouth Chamber of Commerce honors:
Kevin & Diane Morris and Neil & Susan O’Connor
- Morris & O’Connor Funeral Home

58 Long Pond Drive, South Yarmouth, MA 02664
508-398-2121 - www.morrisoconnor.com
In May of 2002 Kevin and Diane Morris established the Morris Funeral Home in South Yarmouth. Neil and Susan O’Connor joined the firm in 2005 and have helped in its growth over the last four years. The funeral home offers meaningful funeral and cremation tribute services sensitive to individual needs and provides a distinctive facility affording peace and beauty at a difficult time. By following a high level of adaptable customer services they are able to adjust to specific needs of families and to modify their physical environment for the individual comfort of each family. They can provide this level of adaptable customer service because they are an independent funeral home that answers only to the people they serve. As an independent, locally owned funeral home they are grateful for all that this community has given them. Recently they have added to their services by establishing a Cremation Tribute Center. This service is designed to meet the specific requirements and needs of those selecting cremation as an alternative to burial. Their goal is to offer a cost conscious rate for simple cremation while assisting families in planning tributes that capture the essence of their loved one by incorporating music, video tributes and truly personalized eulogies that tells the story of that life.